FREQUENTLY ASKED QUESTIONS Q: Can we buy directly from you? A: Yes - if you are not being served by one of our local distributors Q: Do you ship to AFO/APO’s? A: No - not at this time. Q: What is your return policy? A: Returns are only accepted with an RMA (Returned Merchandise Authorization number) and subject to a 20% restocking fee. Q: Where can I use these products? Anywhere you have damaged Asphalt or Concrete, especially where conventional repair methods have failed. Q: How can I get the polymer off my hands? A: Gloves should be worn at all times when handling polymer. Should the polymer contact your skin wash off with Windex or any household ammonia based product. Q: How deep a hole can I fill? A: Flomix and Flexset has been used on repairs as deep as 12" with appropriate preplaced aggregate in lifts though at that depth they are not always cost effective. Q: Can I use FloMix or FlexSet to build a speed bump, curb, or ramp? A: No - material is too flowable and won't hold shape. Q: I didn't use all the product in the bucket, can I use the remaining material later? A: No - all material must be used at one repair site. material will set up in the bucket after 20-30 minutes